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Membership management


Membership management software for membership associations

Managing memberships shouldn't consume your team's time—but without the right system, it often does. ReadyMembership transforms membership management from a daily administrative headache into an automated, streamlined process that works for you. Define your membership grades and pricing once, then let the system handle renewals automatically, send payment reminders, process direct debits, and even grant members access to exclusive benefits based on their membership level. Your members get a seamless experience where they can easily join, renew, switch grades, and manage their own subscriptions—whilst your team gains back valuable time to focus on what really matters: delivering value to your members and growing your association.

Why choose ReadyMembership for membership management?

 

Automate your renewals and save time

Stop manually tracking renewal dates and chasing payments. ReadyMembership handles the entire renewal cycle, sending timely reminders to members and processing payments for those on direct debit. You can configure grace periods, approval workflows, and email notifications to match your organisation's processes, whilst bulk management tools let you update multiple subscriptions at once.

Give members flexibility and control

Your members want convenience, and ReadyMembership delivers. They can manage their own subscriptions through a self-service portal, switching between membership grades, updating billing details, and choosing payment plans that suit their budget. Instalment options make membership more affordable, whilst automated renewals mean direct debit payers never accidentally lose access to their benefits.

Integrate seamlessly with your finance systems

Eliminate double-entry and manual invoice creation with native integrations to Xero, Sage One, and Quickbooks, plus a generic export format for other accounting packages. ReadyMembership automatically creates invoices, tracks payments, and syncs financial data, giving you accurate financial reporting without the administrative overhead.

Handle complex membership structures with ease

Whether you have corporate memberships with multiple subsidiaries, family memberships, or tiered membership grades with different pricing, ReadyMembership adapts to your needs. The system supports unlimited membership grades and payment plans, consolidated billing for parent organisations, and pro-rata pricing calculations when members change grades mid-year.

Keep members engaged with automatic benefits

Link membership status directly to member benefits and access rights. ReadyMembership uses rules to automatically grant members access to exclusive website areas, special pricing on events and courses, early bird ticket access, and member-only resources. When memberships lapse, access is automatically restricted, protecting your premium content.

AI-powered membership management

ReadyIntelligence turns your membership data into practical, predictive insight. Its AI assistant analyses engagement, renewals, and preferences to highlight trends, forecast retention, and recommend personalised actions. Teams can explore data through an intuitive interface, asking natural-language questions to see what drives loyalty or churn. The result is faster decisions, stronger engagement, and a deeper understanding of every member relationship.

 

We wanted to give corporate members the insights needed to get the most out of their membership. We were spending so much time downloading and merging reports, but with our disconnected systems producing a patchy overview, it was getting increasingly difficult to understand how to support our members and increase engagement.

Rebecca Fearon

Meat Business Women, Membership Marketing Manager

 

Key features of membership management in ReadyMembership

ReadyMembership provides comprehensive tools to configure, manage, and automate your membership subscriptions. The system handles the complete membership lifecycle from initial sign-up through renewals to cancellation, with powerful automation reducing your team's workload.

Member self-service portal

  • Let members purchase and manage subscriptions through an intuitive online interface
  • Allow grade switching outside renewal periods with fair pro-rata adjustments
  • Enable members to update billing addresses and payment details themselves
  • Provide clear visibility of subscription status, renewal dates, and payment schedules
  • Support subscription cancellation with configurable administrator approval
  • Display membership numbers and expiry dates clearly

Flexible subscription configuration

  • Create unlimited membership products, classes, and grades to match your organisational structure
  • Configure multiple payment plans for each grade, including annual, monthly, and custom instalment schedules
  • Set up rolling renewal dates or fixed annual renewal dates depending on your preference
  • Customise membership numbering formats with automatic generation
  • Define manually priced subscriptions where pricing varies by individual or organisation
  • Use visual nudging to highlight recommended membership grades or pricing options

Integrated payment processing

  • Accept payments through GoCardless direct debit, Stripe, credit/debit cards, bank transfers, and cheques
  • Configure different payment methods for specific membership grades or plans
  • Process both one-off payments and recurring payment schedules
  • Automatically create payment schedules for instalment plans with defined due dates
  • Handle failed payments with automated retry logic and notification emails
  • Support dynamic tax rates based on customer location or fixed tax rates

Automated renewal management

  • Configure renewal periods, grace periods, and notification timelines for each membership plan
  • Send automated email reminders at key points in the renewal cycle
  • Automatically renew direct debit payers without requiring member action
  • Allow members to switch grades or payment plans during renewal
  • Set up approval workflows requiring administrator review before renewals complete
  • Manage subscription statuses including active, renewable, payment overdue, lapsed, and expired

Powerful administrative tools

  • Manually create subscriptions for new members through the admin interface
  • Bulk update renewal prices, change subscription plans, or send payment reminders
  • Pause and resume subscriptions for members on leave or facing temporary financial hardship
  • Reinstate expired subscriptions when members return
  • Switch members between grades with automatic pro-rata pricing calculations
  • Export subscription and payment data to accounting systems

Discounts and promotions

  • Create percentage-based or fixed-amount discounts for specific products or grades
  • Set automatic discount application or require members to enter discount codes
  • Target discounts to specific member segments using contact filters
  • Configure activation dates and renewal date restrictions
  • Track discount usage and effectiveness

Financial integration and reporting

  • Integration with multiple accounting platforms including Xero, Sage One, and Quickbooks
  • Generic export format compatible with most accounting systems
  • Automated invoice creation upon payment or order creation
  • Consolidated invoicing for parent organisations paying for multiple subsidiaries
  • Track payment status, overdue invoices, and failed payments
  • Generate financial reports on subscription revenue and renewal rates

Member benefits and access control

  • Use rules to automatically grant member access to exclusive website areas
  • Provide member-only pricing on events, courses, and shop products
  • Offer early bird access and special discounts based on membership grade
  • Restrict access to premium content when memberships lapse
  • Create different benefit packages for different membership grades

See all the features

ReadyMembership brings everything together in one flexible platform that grows with you. Explore tools that simplify membership management, connect communities, support events, learning and communications, and help your team create meaningful experiences with ease.

Discover what's possible