Communities & groups

Members can be automatically added to groups based on roles, location, or any CRM data, so everyone’s in the right place. Each group becomes a hub for news, events, meetings, documents, and discussion forums, helping people connect over shared interests and goals. With automated rules, simple workflows, and full integration with your CRM, events, and subscriptions, ReadyMembership takes the hassle out of managing your community and lets you focus on creating meaningful experiences that keep members coming back.

Why choose ReadyMembership to manage your communities and groups?

Build thriving member communities

Create dedicated spaces for committees, regional chapters, and special interest groups that foster meaningful connections and keep members actively engaged with your organisation. Members can participate in discussions, share knowledge, and collaborate on documents, creating genuine value that strengthens retention.

Streamline group administration

Automate member group assignments based on subscription status, location, or interests, whilst managing permissions and content moderation from a single, centralised dashboard. Bulk operations and role-based permissions eliminate time-consuming manual processes, freeing your team to focus on strategic initiatives.

Enable seamless collaboration

Provide secure document sharing, structured discussions, and meeting coordination tools that integrate directly with your membership data and event management system. Members can collaborate on documents, access meeting agendas, and communicate through forums, all within their personalised group spaces.

Integrate across your entire platform

Connect group activities with your CRM, subscriptions, and events data to deliver personalised member experiences and gain valuable insights into community engagement patterns. Single sign-on capabilities and consistent user experience across all modules ensure members can navigate effortlessly between different areas of your platform.

AI-optimised online community

Keep your community conversations meaningful with AI that understands what members really care about. The ReadyIntelligence assistant analyses discussions to highlight emerging themes, popular topics, and unanswered questions. It can recommend resources, suggest expert contributors, and summarise insights via the chat interface. Members and staff both benefit from a more active, supportive, and self-sustaining community.

A real key benefit is the community platform. Members can easily engage in online groups, see events and training tailored to their interests and easily communicate with us and each other.

Ana Christie

Sussex Chamber of Commerce, Chief Executive

Group and committee management

Run all the activities of your specialist groups and committees with comprehensive administrative tools that make management straightforward and efficient.

Create unlimited groups organised by type (regional, committees, special interest)
Add and remove group members individually or in bulk
Assign role-based permissions (chair, committee member, administrator)
Set up hierarchical structures with sub-groups
Activate or deactivate groups based on activity levels
Export member lists and group data for reporting

Automated membership management

Eliminate manual group administration with intelligent automation that keeps your communities up to date without constant oversight.

Create rules to automatically add members based on criteria (subscription status, location, interests)
Set auto-revoke options to remove members who no longer meet criteria
Configure join limits and approval workflows
Designate main contacts for organisational groups
Apply global configuration settings with group-specific overrides
Bulk assign roles when adding multiple members

Discussion forums and member messaging

Get conversations flowing with engaging discussion forums that bring your community to life and facilitate knowledge sharing.

Create discussion threads within each group
Enable member to member messaging for one-to-one communication
Configure anonymous posting options where appropriate
Pin important discussions for visibility
Search across all discussions and replies
Display discussion widgets throughout your website

Document sharing and collaboration

Share resources securely with specific groups and enable collaborative work on important documents and materials.

Upload documents directly or select from your resource library
Organise documents by type (meeting minutes, reports, agendas)
Share with specific groups based on permissions
Enable document comments with structured feedback types
Track document versions and updates
Control access based on member roles

Meeting management

Coordinate group meetings efficiently with dedicated tools that keep members informed and prepared.

Add meeting information and schedules
Upload agendas and supporting documents
Configure different meeting types (AGM, committee meetings, workshops)
Share meeting materials with group members only
Track attendance and participation
Integrate with your broader event management system

Permissions and access control

Create secure group environments with granular control over what members can see, do, and access.

Set permissions at role level (view, reply, create)
Assign individual administrators with specific capabilities
Control access to discussions, documents, and meetings
Configure moderation requirements (none, report-based, or approval-required)
Limit group joining based on criteria
Manage finance and invoice access for organisational groups

Moderation and content management

Maintain safe, appropriate community spaces with flexible moderation tools that suit your organisation's needs.

Choose from three moderation levels (no moderation, report-based, always require approval)
Review flagged content with streamlined approval workflows
Configure valid and invalid report reasons
Receive notifications when content requires attention
Moderate discussions and replies from centralised dashboard
Track moderation activity and decisions

Integration with external platforms

Extend your community capabilities by integrating with specialised discussion platforms whilst maintaining centralised control.

Integrate with Discourse for enhanced forum functionality
Single sign-on for seamless member experience Sync groups and categories between platforms
Pull discussions back into ReadyMembership for engagement tracking
Maintain unified member profiles across platforms
Choose between discussions-only or full community behaviour

Communities & groups