Ecommerce

ReadyMembership’s eCommerce solution.

The shop extension enables you to sell products, publications, merchandise, training materials, and event tickets – all directly through your membership platform. With intelligent pricing rules that recognise member status, automated tax calculations, and seamless integration with your membership data, you can create a personalised shopping experience that drives revenue and strengthens member engagement. It’s commerce designed with your community in mind.

Why choose ReadyMembership for eCommerce?

Membership-aware pricing that rewards loyalty

Create sophisticated pricing strategies that automatically recognise and reward your members. Set up special member rates, bulk discounts for larger purchases, and targeted pricing rules based on membership tiers or organisational affiliations. Prices adjust automatically when members log in, ensuring they always receive the benefits they're entitled to without manual intervention.

Seamless integration with your membership ecosystem

Your shop isn't a separate system bolted onto your website. It's fully integrated with your member data, accounting workflows, and communication tools. Shopping baskets persist across sessions for logged-in members, customer information pre-fills from membership records, and purchase history enables sophisticated retargeting campaigns. Orders and invoices appear alongside membership transactions in a unified member area.

Flexible fulfilment for physical and digital products

Whether you're selling physical merchandise, digital downloads, or online courses, ReadyMembership handles the complete fulfilment workflow. Configure weight-based or location-based shipping costs, manage partial fulfilments, and automate delivery notifications. For digital products, tax calculations adjust automatically based on customer location, and course purchases can trigger automatic enrolment in your learning platform.

Complete control over payment and accounting

Accept multiple payment methods, including Stripe and invoice options, with the ability to set conditional rules (such as minimum order values for invoice payments). Integration with Xero streamlines your accounting processes with automatic invoice generation and inventory code assignment. Track every transaction with comprehensive order management and reporting tools.

Intelligent customer segmentation and retargeting

Turn purchase data into actionable insights. Segment customers based on what they've bought, target them with personalised email campaigns, and display conditional website content based on basket contents or purchase history. Use related product recommendations to encourage additional purchases and increase average order values.

AI-assisted finance and payments

Gain instant financial clarity with an AI assistant that connects membership, event, and ecommerce data. ReadyIntelligence identifies trends, forecasts revenue, and flags risks through a conversational interface that anyone can use. It automates reporting, provides clear visualisations, and delivers recommendations on where to focus for improved cash flow and performance. Financial insight becomes fast, accurate, and accessible across your team.

The ease with which it connects with our finance systems is a major benefit, and its all-in-one platform has allowed us to streamline our communications and processes. I find the automation features incredibly valuable, especially the ability to automate renewals, invoices, and reminders, which previously consumed a lot of time.

Ana Christie

Sussex Chamber of Commerce, Chief Executive

Product management and catalogue

Create and manage an unlimited product catalogue with sophisticated pricing and display options that help you showcase your offerings effectively.

Create unlimited products for sale with rich descriptions and imagery
Set up price variants using targeted rules for members, non-members, and custom segments
Configure bulk pricing that automatically adjusts based on quantity purchased
Add related product suggestions to encourage upselling and cross-selling
Support for both physical products requiring delivery and digital products for instant access
Assign Xero inventory codes for seamless accounting integration
Set different tax rates for individual products with automatic calculation based on customer location
Duplicate existing products to speed up catalogue creation
Manage product status (Live or Draft) to control visibility

Customer shopping experience

Deliver a professional, user-friendly shopping experience that makes purchasing straightforward and efficient.

Dedicated product pages with search engine-friendly URLs
Faceted search functionality allowing customers to filter and find products easily
Flexible product display widgets that can be placed anywhere on your website
Persistent shopping baskets for logged-in users that recover across sessions
Real-time basket updates showing price adjustments for bulk pricing and member discounts
Automatic price adjustments when members log in during checkout
Pre-filled billing information from existing member records
Option for customers to specify purchasing context (personal or organisational)
Separate billing and delivery address collection for physical products
Clear order confirmation with automated email notifications

Payment processing and tax

Handle transactions confidently with flexible payment options and automated tax calculations that ensure compliance.

Multiple payment method configurations, including Stripe and invoice options
Conditional payment methods based on basket value or other criteria
Automatic tax calculation for digital products based on customer billing location
Support for different tax rates across your product range
EU Reverse VAT charging for qualifying transactions
Secure payment processing with industry-standard encryption
Automatic invoice generation upon payment completion
Orders and invoices accessible to customers via their member area

Delivery and fulfilment

Manage the complete order fulfilment process from placement through delivery with automated workflows and notifications.

Flexible delivery charge bands based on weight, order value, and destination
Location-based shipping rates for different regions
Combined weight and cost calculations for shipping charges
Fulfilment management area for tracking physical product delivery
Support for full or partial order fulfilment
Automated email notifications for order confirmation and delivery updates
Admin notifications when new orders are placed
Tracking of fulfilment status across all orders
Weight assignment to products for accurate shipping calculations

Order management and reporting

Gain complete visibility into your sales with comprehensive order management tools and filtering capabilities.

Centralised order management via the Payments menu
Filter orders by payment method, product, date, value, and status
Track order history and fulfilment progress
Create ad-hoc orders through the admin interface
Search and export order data for reporting and analysis
View customer purchase history across all transactions
Monitor sales performance by product
Integration with accounting systems for financial reporting

Marketing and personalisation

Leverage purchase data to create targeted marketing campaigns and personalised experiences that drive repeat purchases.

Customer segmentation based on purchase history and product preferences
Conditional website content display based on basket contents
Related product recommendations on product pages
Email retargeting campaigns for customers who purchased specific products
Personalised member area showing relevant products based on history
Conditional payment options displayed based on basket value
Bulk pricing incentives automatically highlighted to encourage larger orders
Integration with your broader membership communication strategy

Integration with learning and events

Extend your eCommerce capabilities to sell access to courses, training, and events with automated provisioning.

Sell Brightspace courses as products with automatic enrolment upon purchase
Automatic Single Sign-On provisioning for course access Integration with event management for ticket sales
Digital product delivery for training materials and resources
Bundling of products, courses, and memberships into packages