Email marketing
Send truly personalised emails at scale
Every recipient automatically receives content tailored to their membership type, engagement history, location, and behaviour. Our embedded rules engine displays different content blocks within the same campaign based on individual recipient attributes, significantly improving relevance and response rates without the need for manual segmentation or traditional A/B testing.
Automate your member communications and save time
Set up sophisticated welcome sequences, renewal workflows, and event promotion campaigns that run automatically based on schedules or member actions. The system eliminates manual list building, data exports, and content duplication by pulling live website content directly into emails and managing audience segments dynamically.
Target members with surgical precision
Build dynamic segments instantly based on virtually any criteria, including membership type, event attendance, website activity, and email engagement behaviour. Create follow-up campaigns for members who opened but didn't click, attended an event but haven't renewed, or joined recently but haven't logged into their portal.
Gain complete visibility into member engagement
All email activity (delivered, bounced, opened, clicked) is tracked at both individual and campaign levels and synced directly back into your CRM. Use this intelligence to trigger follow-up communications, identify at-risk members, and continuously refine your engagement strategy.
Maintain compliance effortlessly
Automated suppression manages hard bounces, spam complaints, and status changes (such as deceased or inactive members), whilst preference-based marketing lists ensure members only receive communications they've opted into. This builds trust whilst reducing compliance risk.
AI-enhanced email marketing
ReadyIntelligence makes every campaign smarter. Its AI assistant analyses behaviour and engagement to recommend the best content, timing, and audience for each message. You can ask simple questions through the chat interface such as “Which subject lines worked best this month?” or “Who’s most likely to renew?” Campaigns become more personal and effective, saving time while improving results.